Getting Help¶
We will provide support for this course using an on-line system named Piazza and with office hours.
Piazza¶
The preferred form of on-line support for this course is through Piazza, an on-line discussion service that can be used to ask questions and share useful information with your classmates. Students will be enrolled in Piazza at the start of the quarter.
All questions regarding assignments or material covered in class must be sent to Piazza, and not directly to the course instructors or the TAs, as this allows your classmates to join in the discussion and benefit from the replies to your question. If you send a message directly to an instructor or the TAs, you will get a gentle reply asking you to send your question to Piazza.
Piazza has a mechanism that allows you to ask a private question, which will be seen only by the instructors and teaching assistants. This mechanism should be used only to ask questions that relate uniquely to you (e.g., you need to notify us of a family/medical emergency, etc.) In general, all other questions should be asked publicly (you do have the option of asking your question anonymously if you prefer)
Additionally, all course announcements will be made through Piazza.
It is your responsibility to check Piazza often to see if there are
any announcements. Please note that you can configure your Piazza
account to send you e-mail notifications every time there is a new
post on Piazza. Just go to your Account Settings, then to Class
Settings, click on Edit Notifications under CMSC 12100. We
encourage you to select either the Real Time option (get a
notification as soon as there are new posts) or the Smart Digest
option (get a summary of all the posts sent over the last 1-6 hours –
you can select the frequency).
Office hours¶
All weeks (except weeks 5 and 9)¶
| Day | Time | Who | Room | Notes |
| Monday | 10:30am-12:30pm | Tim Black | Crerar 205 | |
| Monday | 1:30pm-2:30pm | Borja Sotomayor | Crerar 209 | |
| Monday | 2:30pm-3:30pm | Eric Jonas | Crerar 323 | |
| Monday | 3:00pm-4:00pm | Matthew Wachs | Crerar 211 | |
| Tuesday | 5:30pm-7:30pm | 1-2 TAs | Crerar 356 | 11/05: Crerar 280 |
| Wednesday | 10:30am-6:30pm | 1-3 instructors/TAs | Crerar 236 | 10/23 4:00-6:30pm: Crerar 257 |
| Thursday | 9:30am-12:30pm | 1 TA | Crerar 207 | |
| Thursday | 4:00pm-7:30pm | 1-3 TAs | Crerar 356 | |
| Friday | 9:30am-3:30pm | 1-3 instructors/TAs | Crerar 236 |
Weeks 5 and 9¶
| Day | Time | Who | Room | Notes |
| Mon/Wed/Fri | 10:30am-12:30pm | Tim Black | Crerar 205 | Except 11/29 |
| Mon/Wed/Fri | 1:30-2:30pm | Borja Sotomayor | Crerar 209 | Except 11/29 |
| Mon/Wed/Fri | 2:30-3:30pm | Eric Jonas | Crerar 323 | Except 11/29 |
| Mon/Wed | 3:00-4:00pm | Matthew Wachs | Crerar 211 | |
| Friday | 12:00-1:00pm | Matthew Wachs | Crerar 211 | Except 11/29 |