Getting Help

We will provide support for this course using an on-line system named Piazza and with office hours.

Piazza

The preferred form of on-line support for this course is through Piazza, an on-line discussion service that can be used to ask questions and share useful information with your classmates. Students will be enrolled in Piazza at the start of the quarter.

All questions regarding assignments or material covered in class must be sent to Piazza, and not directly to the course instructors or the TAs, as this allows your classmates to join in the discussion and benefit from the replies to your question. If you send a message directly to an instructor or the TAs, you will get a gentle reply asking you to send your question to Piazza.

Piazza has a mechanism that allows you to ask a private question, which will be seen only by the instructors and teaching assistants. This mechanism should be used only for questions that require revealing part of your solution to the assignment.

Additionally, all course announcements will be made through Piazza. It is your responsibility to check Piazza often to see if there are any announcements. Please note that you can configure your Piazza account to send you e-mail notifications every time there is a new post on Piazza. Just go to your Account Settings, then to Class Settings, click on Edit Notifications under CMSC 12100. We encourage you to select either the Real Time option (get a notification as soon as there are new posts) or the Smart Digest option (get a summary of all the posts sent over the last 1-6 hours – you can select the frequency).

Office hours

We hold two types of office hours in this class:

  • Individual Office Hours: These are office hours where the instructor or TA speaks to each student one by one. This format works best if you have a very specific problem with your code and need help debugging it.
  • Group Office Hours: These office hours are held in a classroom or large conference room and are better suited for general questions: clarifications about what an assignment is asking you to do, questions on material covered in class, etc. This way, other students who are in the room can listen in and possibly benefit from the answer as well.

In general, Individual office hours are better when you need to sit down with an instructor or TA to work through an issue in your code. You may come to Group office hours with those kind of questions too, but please note that the instructor/TA may prioritize group questions

Office hours for weeks 9-10

NOTE: TAs will not hold office hours during Reading Period.

Name Day & Time Location Type
Sotomayor M 10:30am-11:30am Crerar 209 Individual
Krishnan M 10:00am-11:00am Crerar 243 Individual
Black M 11:30am-12:30pm Crerar 373 Individual
Hunter M 3:00pm-5:00pm Crerar 354 (*) Group
Ur M 5:00pm-6:00pm Crerar 363 Individual
Hunter Tu 12:30pm-2:30pm Crerar 373 Individual
Liu Tu 2:30pm-4:30pm Crerar 373 Individual
Hunter Tu 4:00pm-5:30pm Crerar 373 Individual
Cohen Tu 4:30pm-6:30pm Crerar 373 Individual
Filipe Tu 5:30pm-7:30pm Crerar 373 Individual
Richoux Tu 6:30pm-8:30pm Crerar 373 Individual
Sotomayor W 10:30am-11:30am Crerar 209 Individual
Krishnan W 10:00am-11:00am Crerar 243 Individual
Black W 11:30am-12:30pm Crerar 373 Individual
Filipe W 12:30pm-2:30pm Crerar 373 Individual
Richoux W 6:30pm-8:30pm Crerar 354 Group
Cohen Th 4:00pm-6:00pm Crerar 373 Individual
Richoux Th 6:30pm-8:30pm Crerar 354 Group
Sotomayor F 10:30am-11:30am Crerar 209 Individual
Krishnan F 10:00am-11:00am Crerar 243 Individual
Black F 11:30am-12:30pm Crerar 373 Individual
Liu F 1:00pm-3:00pm Crerar 373 Individual

(*) In Week 10, these office hours will take place in Crerar 236

Office hours for weeks 1-8

NOTE: TAs will not hold office hours during Weeks 5 and 8.

Name Day & Time Location Type
Sotomayor M 10:30am-11:30am Crerar 209 Individual
Krishnan M 10:00am-11:00am Crerar 243 Individual
Black M 11:30am-12:30pm Crerar 373 Individual
Ur M 5:00pm-6:00pm Crerar 363 Individual
Cohen Tu 10:00am-12:00pm Crerar 346 Group
Hunter Tu 2:30pm-4:00pm Crerar 373 Individual
Richoux Tu 6:00pm-8:00pm Crerar 223 Group
Sotomayor W 10:30am-11:30am Crerar 209 Individual
Krishnan W 10:00am-11:00am Crerar 243 Individual
Black W 11:30am-12:30pm Crerar 373 Individual
Filipe W 1:00pm-3:00pm Crerar 354 Group
Ur W 3:00pm-5:00pm Crerar 354 Group
Liu W 5:00pm-6:30pm Crerar 373 Individual
Richoux W 6:00pm-8:00pm Crerar 350 Individual
Liu Th 12:30pm-2:30pm Crerar 373 Individual
Filipe Th 2:30pm-4:30pm Crerar 373 Individual
Hunter Th 2:30pm-4:30pm Crerar 373 Individual
Cohen Th 4:00pm-6:00pm Crerar 373 Individual
Richoux Th 4:30pm-6:30pm Crerar 373 Individual
Liu Th 6:00pm-8:00pm Crerar 373 Individual
Hunter Th 6:30pm-8:30pm Crerar 373 Individual
Sotomayor F 10:30am-11:30am Crerar 209 Individual
Krishnan F 10:00am-11:00am Crerar 243 Individual
Black F 11:30am-12:30pm Crerar 373 Individual
Liu F 12:30pm-2:30pm Crerar 373 Individual